Terms and conditions

TERMS AND CONDITIONS

1. LEGAL STATUSBy entering into an agreement with us, you acknowledge that you are at least 18 years old and have the capacity to form a legally binding contract. Our gaming license is issued by the Curaçao Gaming Control Board (8048/JAZ2018-064). We reserve the right to modify or terminate our operations in any jurisdiction.

2. REGISTRATION AND LOGIN PROCESSYou must provide accurate information during registration, including but not limited to your name, date of birth, and address. Your account will be activated instantly after successful registration. You may only have one account per person. To activate your account for withdrawals, you are required to complete Know-Your-Customer (KYC) / ID verification.

3. GAMES AND SOFTWARE PROVIDERSAll games on our platform are provided by licensed software providers, including but not limited to NetEnt, Pragmatic Play, Evolution Gaming, and Push Gaming. The total number of games available is over 4,000 slots and live games across various categories, including Slots, Live Casino, Jackpots, Table Games, Sports Betting, and eSports.

4. BONUSES AND PROMOTIONSOur Welcome Bonus offers up to €250 with a minimum deposit of €100. We also offer reload bonuses, cashback offers, free spins bonuses, and recurring promotions. Bonuses are subject to wagering requirements: 25x for slots and 100x for live casino (deposit + bonus), within 30 days.

5. VIP AND/OR LOYALTY PROGRAMWe do not operate a formal VIP program; however, we offer loyalty rewards in the form of reload bonuses on every deposit made by our players. Reloads apply to all deposits with no maximum limit per transaction and are subject to wagering requirements.

6. PAYMENT METHODS AND BANKING TERMSYou can deposit using various payment methods, including but not limited to Visa/Mastercard/Skrill/Neteller/EcoPayz/Sofort/Giropay/Paysafe/crypto with a minimum deposit of €10 (no fees). Withdrawal methods include Skrill/Neteller/ecopayz/Bitcoin/SEPA with a maximum withdrawal limit per day of €50,000.

7. KEY TERMS AND CONDITIONSBets placed using the Bonus amount cannot exceed 25% of initial balance or €5 per bet when betting on Slots or Live Casino respectively; otherwise, we reserve the right to void your winnings and forfeit any bonuses related thereto. We also have deposit limits settable daily/weekly/monthly according to player preference.

8. MOBILE AND TECHNICAL FEATURESOur website is optimized for mobile devices with instant play enabled via browser without requiring an app download.

9. SECURITY AND FAIR PLAYWe use industry-standard SSL encryption and operate licensed software, ensuring a safe gaming environment. Our customer support team is available 24/7 in German and English languages to assist you with any questions or concerns related to our services.

10. RESPONSIBLE GAMBLING FEATURESTo maintain responsible gambling practices, we provide various tools including but not limited to deposit limits/time-outs/self-exclusion options (self-imposed from 7 days up to permanent). We also make available resources for players struggling with addiction through links to external support organizations.

11. ADVANTAGES AND DISADVANTAGESPros include our large game selection, German support team availability in multiple languages, fast payouts, no deposit bonus offered regularly and acceptance of cryptocurrency transactions. Cons may include the occasional technical issue or delay but are typically minor and rare instances affecting player experience.

12. GENERAL CASINO INFORMATIONOur online casino was established in 2018 by Spasmatic N.V., a company registered under Curaçao law (Reg. 147851). We support multiple languages including German, English, Swedish for all user interface elements and our accepted jurisdictions include Germany but we restrict access from France, Netherlands, UK, USA, Ukraine due to licensing or regulatory requirements.

By agreeing to these Terms and Conditions, you acknowledge that you have read, understood, and agree to be bound by them.